Frequently Asked Questions
Here are answers to the most common questions about how the platform works, trading conditions, and account features. If you are new, this section will help you understand the basics and get started faster.
Back to homeWhat is the platform schedule?
Trading is available during standard global market hours when financial markets are active. There are also short daily maintenance periods when trading may be temporarily paused to ensure system stability and proper operation.
Are there any fees for deposits or withdrawals?
Deposits are generally processed without platform fees. Withdrawal costs may depend on the selected payment method and external payment providers. Any applicable charges are shown before confirming a transaction.
Why do quotes differ from other platforms?
Price quotes can vary because different brokers and services may use different liquidity sources and pricing methods. Small differences are normal in the financial industry and do not indicate errors.
What happens if a trade opens and closes at the same price?
If the opening and closing price are identical, the trade is considered neutral and the original investment amount is returned to the user.
Is mobile trading available?
Yes, the platform can be accessed from mobile devices. Users can trade through a browser or supported mobile application and manage their account from anywhere with an internet connection.
How are trades executed on the platform?
A trade is based on a simple price movement prediction. The user selects an asset, chooses the trade direction and sets the expiration time. The result depends on whether the prediction matches the price movement at expiration.