Terms of Use

Effective date: the date these Terms are published on the Platform. Prior versions may be archived upon request where legally required.

1. Definitions and interpretation

1.1. In these Terms of Use (“Terms”), unless the context requires otherwise:

“DeciPoin”, “we”, “us”, or “our” means the legal entity(ies) operating the DeciPoin brand, websites, client portals, APIs, mobile applications, and related infrastructure, as identified in the legal notices area of the Platform or as otherwise notified to you in writing.
“Platform” means all websites, subdomains, web applications, downloadable software, APIs, widgets, dashboards, trading terminals, demo environments, administrative consoles, support portals, documentation, and any successor or affiliated digital properties made available by DeciPoin from time to time.
“User”, “you”, or “your” means any natural person or, where permitted, legal entity that accesses or uses the Platform, whether or not registered.
“Content” means text, graphics, logos, charts, market data, educational materials, software code, and other materials displayed on or through the Platform.
“Services” has the meaning set out in the DeciPoin Terms of Service, if you have entered into them; otherwise it means the functionality made available through the Platform in a general sense.
“Applicable Law” means all laws, statutes, regulations, regulatory guidance, orders, and industry standards applicable to you, to us, or to the operation of the Platform in any relevant jurisdiction.

1.2. Headings are for convenience only and do not affect interpretation. Words importing the singular include the plural and vice versa. References to “including” or “includes” are non-exhaustive.

1.3. If these Terms are translated, the English version prevails to the extent of any conflict, unless mandatory local law requires otherwise.

2. Scope of these Terms

2.1. These Terms govern your access to and use of the Platform as a website and software interface, including browsing, account creation where offered, downloading materials, using calculators or educational tools, and interacting with support channels, except where a separate written agreement expressly states that it supersedes specific provisions.

2.2. Your use of trading, funding, withdrawal, or other commercial features may additionally be governed by the DeciPoin Terms of Service, Risk Disclosures, Client Agreement (if presented at onboarding), and product-specific schedules. In the event of conflict, the more specific agreement or disclosure applicable to the relevant product prevails for that product.

2.3. By accessing or using any part of the Platform, you agree to these Terms. If you do not agree, you must not access or use the Platform.

3. Eligibility and prohibited access

3.1. You represent and warrant that you are at least eighteen (18) years of age, or the age of legal majority in your jurisdiction, whichever is higher.

3.2. You must not access or use the Platform if:

you are a politically exposed person (“PEP”), close associate, or family member subject to restrictions that we determine we cannot accommodate under our compliance program;
you are listed on, or owned or controlled by a party listed on, any applicable sanctions or restricted-party list;
your access would violate Applicable Law in your country of residence, citizenship, or location at the time of access;
you have been previously suspended or terminated by DeciPoin for cause, unless we have provided express written reinstatement;
you are accessing the Platform on behalf of a third party without authority, or to scrape, benchmark, reverse engineer, or train machine-learning models on our Content without our prior written consent.

3.3. We may implement geo-blocking, IP reputation filtering, device fingerprinting, and other controls. Circumventing such controls is a material breach of these Terms.

4. Account registration, credentials, and security

4.1. Where the Platform permits account registration, you agree to provide accurate, current, and complete information and to update it promptly. You must not impersonate any person or misrepresent your affiliation.

4.2. You are responsible for all activity under your credentials unless you can demonstrate that compromise occurred without your fault and you notified us without undue delay in accordance with our security procedures.

4.3. You must maintain the confidentiality of passwords, API keys, one-time codes, and hardware tokens. You must not share credentials or enable simultaneous sessions in violation of our policies.

4.4. We may require multi-factor authentication, password rotation, session timeouts, or additional verification before granting access to sensitive functions. Failure to complete verification may result in restricted access.

4.5. Unless we authorize otherwise in writing, you may maintain only one natural-person profile. Creating duplicate, shell, or nominee accounts to evade limits, bonuses rules, or compliance controls is prohibited.

5. Know-your-customer and ongoing monitoring

5.1. We may request identity documents, proof of address, source-of-funds or source-of-wealth information, corporate registers, beneficial ownership charts, video identification, or other materials (“KYC Materials”) for onboarding and periodic refresh.

5.2. You authorize us and our service providers to verify KYC Materials using third-party databases, document authenticity tools, and watchlist screening services, subject to our Privacy Policy.

5.3. We may suspend, limit, or close access pending satisfactory verification or where we identify elevated financial-crime risk, without liability for trading losses, missed opportunities, or inability to withdraw during the review period, except where mandatory law provides otherwise.

6. Acceptable use

6.1. You shall use the Platform only for lawful purposes and in accordance with these Terms and Applicable Law.

6.2. Without limitation, you shall not:

probe, scan, or test the vulnerability of the Platform or breach security or authentication measures;
interfere with service to any user, host, or network, including by flooding, mail bombing, or launching denial-of-service attacks;
send unsolicited commercial communications through the Platform or harvest user data;
use automated means (bots, scripts, crawlers) except via documented APIs subject to separate license terms and rate limits;
copy, reproduce, distribute, publicly display, or create derivative works from Content except as expressly permitted;
remove, obscure, or alter proprietary notices;
use the Platform to distribute malware, ransomware, or harmful code;
attempt to gain unauthorized access to accounts, systems, or data of DeciPoin or other users;
use the Platform to launder money, finance terrorism, evade sanctions, or facilitate fraud;
manipulate, distort, or exploit pricing, latency, rebates, bonuses, or promotions;
use the Platform while located in a jurisdiction where such use is illegal or where we have published a prohibition.

6.3. We may investigate suspected violations and cooperate with law enforcement, regulators, and internet service providers. We may preserve and disclose information if required by Applicable Law or to protect rights and safety.

7. Intellectual property

7.1. DeciPoin and its licensors own all right, title, and interest in the Platform and Content, including trademarks, trade dress, domain names, logos, software, databases, and compilations, protected by copyright, trademark, and other intellectual property laws.

7.2. Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Platform for personal, non-commercial purposes or, where you are a business user, for internal business purposes aligned with your contractual relationship with us.

7.3. Except as expressly stated, no license is granted by estoppel, implication, or otherwise. All rights not expressly granted are reserved.

7.4. Feedback you provide may be used by us without restriction or obligation to you, except where mandatory law prohibits such use.

8. Third-party services and open-source components

8.1. The Platform may integrate payment processors, identity vendors, charting libraries, data feeds, hosting providers, analytics tools, and other third-party services. Their use may be subject to additional terms and privacy notices.

8.2. We do not control third-party services and are not responsible for their availability, accuracy, legality, or security. Your interactions with third parties are solely between you and them.

8.3. Certain software components may be licensed under open-source licenses. Copies of applicable notices are available upon reasonable request or as bundled with downloadable software.

9. Market data, educational content, and no advice

9.1. Market data, news, research summaries, webinars, glossaries, and similar materials are provided for general information only. They may be delayed, incomplete, or sourced from third parties.

9.2. Nothing on the Platform constitutes investment, tax, legal, or accounting advice, or an offer or solicitation to buy or sell any financial instrument where such offer would be unlawful.

9.3. Past performance, hypothetical results, and back-tests are not reliable indicators of future results. Leverage and short-duration products can result in rapid losses.

10. Monitoring, logging, and recordings

10.1. To secure the Platform and meet regulatory obligations, we may log IP addresses, device identifiers, session metadata, command sequences, support chats, and telephone calls where permitted by law and disclosed in our Privacy Policy.

10.2. You consent to such monitoring for fraud prevention, dispute resolution, training, and quality assurance, subject to Applicable Law.

11. Availability, maintenance, and changes

11.1. We strive for high availability but do not guarantee uninterrupted, timely, secure, or error-free operation. The Platform may be unavailable during maintenance, upgrades, third-party outages, or force majeure events.

11.2. We may modify, deprecate, or discontinue features with or without notice, except where we have committed otherwise in a separate agreement that expressly limits our right to change specific material terms.

12. Disclaimers

12.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM AND CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

12.2. We do not warrant that the Platform will meet your requirements, that defects will be corrected, or that the Platform is free of viruses or harmful components. You are responsible for implementing adequate procedures and checkpoints to satisfy your requirements for accuracy of data input and output.

13. Limitation of liability

13.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DECIPOIN, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR ACCESS TO OR USE OF (OR INABILITY TO USE) THE PLATFORM, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13.2. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS (USD 100) OR (B) THE TOTAL AMOUNT OF FEES YOU PAID TO DECIPOIN SPECIFICALLY FOR PLATFORM ACCESS (EXCLUDING TRADING LOSSES AND THIRD-PARTY PAYMENT FEES) IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, IF ANY.

13.3. Some jurisdictions do not allow certain limitations; in such cases, our liability is limited to the fullest extent still lawful.

14. Indemnity

14.1. You agree to indemnify, defend, and hold harmless DeciPoin and its affiliates and personnel from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Platform; (b) your breach of these Terms; (c) your violation of Applicable Law or third-party rights; or (d) any dispute between you and another user or third party.

15. Suspension and termination

15.1. We may suspend or terminate your access to the Platform at any time, with or without notice, for conduct that we believe violates these Terms, creates risk, or is otherwise harmful.

15.2. Provisions that by their nature should survive termination shall survive, including intellectual property, disclaimers, limitations of liability, indemnity, governing law, and dispute resolution.

16. Export controls and sanctions

16.1. You represent that you are not located in, ordinarily resident in, or accessing the Platform from a comprehensively sanctioned country or region, and that you are not a denied or blocked party under applicable export or sanctions laws.

16.2. You shall comply with all applicable export and import laws and shall not transfer software, technical data, or services in violation of such laws.

17. Governing law and disputes

17.1. These Terms are governed by the laws of the jurisdiction expressly stated in the Platform’s legal notices (or, if none is stated, by the laws applicable to the primary operating entity of DeciPoin), without regard to conflict-of-law principles that would require application of another jurisdiction’s laws.

17.2. Subject to non-waivable rights you may have under consumer protection laws in your home country, you agree that courts in that same jurisdiction shall have exclusive jurisdiction over disputes arising from these Terms or the Platform, unless we elect another forum permitted by law or a separate arbitration agreement applies to you.

17.3. To the extent permitted by Applicable Law, you and DeciPoin agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class, collective, or representative proceeding.

17.4. Before initiating any formal proceeding, you agree to contact us at the address below and attempt to resolve the dispute informally for at least thirty (30) days.

18. Miscellaneous

18.1. These Terms constitute the entire agreement between you and DeciPoin regarding the subject matter here and supersede prior understandings regarding Platform access, except for other written agreements you have entered with us.

18.2. If any provision is held invalid or unenforceable, the remaining provisions remain in effect, and the invalid provision shall be modified to the minimum extent necessary.

18.3. Our failure to enforce any right or provision is not a waiver of that right or provision.

18.4. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

18.5. Notices to you may be delivered via the Platform, email on file, or registered mail. Notices to DeciPoin should be sent to the contact details published on the Platform or to support@decipoin.com, with “Legal Notice — Terms of Use” in the subject line.

19. Regulatory and risk disclosure cross-reference

19.1. Trading and investing in leveraged or short-duration products involves substantial risk. You should read all risk disclosures, order execution information, and cost and charges documentation published on the Platform before transacting.

19.2. DeciPoin may be subject to regulatory requirements in certain jurisdictions. Regulatory permissions, registrations, and memberships, if any, are described in the legal notices section. The absence of a registration in a particular jurisdiction may mean that certain products are not offered to residents of that jurisdiction.

20. Copyright, trademarks, and infringement notices

20.1. We respect intellectual property rights. If you believe Content on the Platform infringes your copyright or trademark, you may submit a notice containing: identification of the work or mark; location (URL) of the material; your contact details; a statement of good-faith belief; a statement of accuracy under penalty of perjury where required; and your signature. We may remove or disable access to contested material and terminate repeat infringers in appropriate circumstances.

20.2. If you submit a misrepresentation in bad faith, you may be liable for damages under Applicable Law. Counter-notice procedures may apply where mandated.

20.3. DeciPoin names, logos, and product names are trademarks or registered trademarks. You may not use them in a manner that implies endorsement, affiliation, or sponsorship without prior written permission, except for fair nominative use to truthfully refer to us.

21. User-generated content and feedback

21.1. If the Platform allows uploads, forum posts, comments, screenshots, or other submissions (“UGC”), you grant DeciPoin a worldwide, royalty-free, sublicensable license to host, reproduce, modify (for formatting), display, and distribute UGC for operating, promoting, and improving the Platform, subject to our Privacy Policy.

21.2. You represent that you own or have rights to UGC and that it does not violate third-party rights or Applicable Law. We may remove UGC at our discretion.

21.3. Suggestions, ideas, or feedback you provide may be implemented without compensation or attribution, except where prohibited by law.

22. Beta, experimental, and preview features

22.1. We may label certain features as alpha, beta, preview, or experimental. Such features may be unstable, incomplete, or withdrawn without notice. They are provided “as is” with heightened disclaimers. You assume all risk of reliance on them.

22.2. We may collect enhanced telemetry from beta users to diagnose defects, as disclosed at opt-in where required.

23. API access and automation

23.1. Where we offer APIs, FIX sessions, webhooks, or SDKs, separate developer terms, rate limits, and keys may apply. You must not exceed quotas, circumvent authentication, or use APIs to compete with the Platform in violation of restrictions we publish.

23.2. We may revoke keys for security, abuse, or non-payment. API responses may be cached subject to freshness rules in documentation.

24. Your devices, connectivity, and security hygiene

24.1. You are responsible for compatible hardware, operating systems, browsers, networks, and anti-malware practices. We do not warrant compatibility with legacy or jailbroken/rooted devices.

24.2. You must not access the Platform from compromised devices or shared kiosks without adequate session hygiene. We may block high-risk device fingerprints.

25. Prohibited reliance on the Platform for high-risk activities

25.1. The Platform is not designed for use in life-critical systems, nuclear facilities, aircraft navigation, emergency services, or medical decision-making. You agree not to use it where failure could lead to death, personal injury, or environmental damage.

26. Benchmarking and competitive use of metrics

26.1. You may not publish benchmarks or performance comparisons of the Platform against competitors without our prior written consent, except where Applicable Law prohibits such a restriction.

26.2. Internal latency, uptime, or fill-rate measurements you derive are confidential unless we authorize disclosure.

27. Independent parties; no agency

27.1. Nothing in these Terms creates a partnership, joint venture, franchise, agency, or employment relationship. You have no authority to bind DeciPoin.

28. Anti-corruption

28.1. You agree to comply with applicable anti-bribery and anti-corruption laws, including the U.S. Foreign Corrupt Practices Act, UK Bribery Act, and local equivalents. You must not offer or accept improper advantages in connection with the Platform.

29. Time limitation on claims

29.1. To the extent permitted by Applicable Law, any claim arising out of or related to these Terms or the Platform must be brought within one (1) year after the claim accrues, or be forever barred, except for claims that cannot be time-barred by agreement.

30. Injunctive and equitable relief

30.1. You agree that DeciPoin may seek injunctive or equitable relief without posting bond where misuse of IP, confidentiality, or security threatens irreparable harm, in addition to other remedies.

31. Accessibility and reasonable adjustments

31.1. We aim to improve accessibility of digital services. Not all legacy screens may meet every standard at all times. If you require a reasonable adjustment to access legal disclosures, contact support@decipoin.com and we will consider requests consistent with operational and security constraints.

32. Aggregated and de-identified data

32.1. We may create aggregated or de-identified datasets from Platform usage. Such datasets are not considered personal data where anonymization is effective and irreversible under Applicable Law. We may use them for analytics, research, and public reporting.

33. Third-party integrations you install

33.1. If you connect third-party tools, trading journals, copy-trading bridges, or browser extensions to your account or workflow, you do so at your own risk. We are not responsible for data leakage, erroneous orders, or credential theft arising from such integrations.

34. Backups and your obligation to preserve records

34.1. While we maintain business continuity and backup procedures, you should independently export tax, accounting, or compliance records you require. We are not liable for loss of your locally stored exports.

35. Regulatory statements and forward-looking information

35.1. Marketing pages may contain forward-looking statements about product roadmaps. They are not guarantees. Actual features and timelines may differ.

36. No waiver of public policy rights

36.1. Nothing in these Terms limits non-waivable statutory rights of consumers under the laws of their country of habitual residence, including unfair terms controls where applicable.

37. Order of precedence for translated marketing

37.1. Summaries, tooltips, or localized marketing copy are illustrative. These Terms, the Terms of Service, and regulatory disclosures in the language of your contract (if designated) control in case of discrepancy.

38. Cooperation with investigations

38.1. You agree to cooperate reasonably with our requests for information in connection with security incidents, regulatory examinations, or disputes, subject to Applicable Law and proportionality.

39. Entire agreement; counterparts

39.1. Electronic copies and PDFs of these Terms have the same effect as signed counterparts where permitted by law.

40. Contact

For questions regarding these Terms of Use, contact DeciPoin at support@decipoin.com. We may require verification of your identity before responding to certain requests.